Legal

Terms & Conditions

Please read these terms carefully before using our services. This agreement governs your use of Proctur's Education ERP and related services.

Terms & Conditions

1 Acceptance of Terms

By accessing or using Proctur's services, including our Education ERP software, mobile applications, and IT solutions, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

Important: These terms constitute a legally binding agreement between you and Eduspace Technologies Pvt. Ltd. ("Proctur", "we", "us", or "our").

2 Description of Services

Proctur provides the following services:

  • Education ERP solutions for coaching institutes, schools, and colleges
  • Student and faculty management systems
  • Online examination and assessment tools
  • Live class and video conferencing features
  • Mobile applications for educators and students
  • Custom software development and IT solutions
  • Digital marketing and web development services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

3 User Accounts & Responsibilities

When creating an account with Proctur, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access
  • Not share your account with third parties without authorization

Warning: You are responsible for maintaining the confidentiality of your login credentials. Any activity occurring under your account is your responsibility.

4 Payment Terms

For paid services, the following terms apply:

  • All fees are quoted in Indian Rupees (INR) unless otherwise specified
  • Payment is due as per the agreed subscription plan or invoice terms
  • Subscription fees are billed in advance on a monthly or annual basis
  • Refunds are processed as per our refund policy
  • We reserve the right to modify pricing with 30 days advance notice
  • Late payments may result in service suspension or additional charges

All applicable taxes (GST) will be added to the fees as per government regulations.

5 Intellectual Property Rights

All intellectual property rights in our services, including software, design, logos, and content, are owned by Proctur or its licensors.

  • You may not copy, modify, or distribute our software without permission
  • You retain ownership of data you upload to our platform
  • We grant you a limited, non-exclusive license to use our services
  • Any feedback or suggestions you provide may be used by us without obligation

6 Data Privacy & Security

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. Key points include:

  • We collect only necessary data to provide our services
  • Your data is stored securely with industry-standard encryption
  • We do not sell your personal information to third parties
  • You have the right to access, modify, or delete your data

For complete details, please review our Privacy Policy.

7 Limitation of Liability

To the maximum extent permitted by law:

  • Proctur shall not be liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the fees paid by you in the past 12 months
  • We do not guarantee uninterrupted or error-free service
  • We are not responsible for third-party services or integrations

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

8 Termination

Either party may terminate this agreement:

  • You may cancel your subscription at any time through your account settings
  • We may suspend or terminate accounts that violate these terms
  • Upon termination, your right to use the services ceases immediately
  • We will provide reasonable time to export your data before account deletion
  • Termination does not affect any rights or obligations accrued before termination

9 Changes to Terms

We may update these Terms and Conditions from time to time. When we make changes:

  • We will notify you via email or through our platform
  • The updated terms will be posted on this page with a new "Last Updated" date
  • Continued use of our services after changes constitutes acceptance
  • Material changes will be communicated at least 30 days in advance

10 Governing Law & Contact

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Noida, Uttar Pradesh.

For questions about these Terms and Conditions, please contact us:

Have Questions?

Contact our legal team at legal@proctur.com or call +91-9971839153

Contact Us

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